GDPR Statement / Data Protection / Privacy Statement
This website uses essential cookies to ensure the smooth functioning of the website and to display content such as embedded You Tube videos, by clicking OK in the simple consent box you agree.
This consent can be revoked at any time by simply clearing your browser cookies.
This website does not use analytical or tracking cookies, information about website visitors that do not use the contact forms are not collected or monitored in any way.
CONTACT FORM DATA
This website collects data (the name and email address supplied, plus any message) from visitors who submit a contact form submission and the data provided is simply used to assist in customer service inquiries.
Geo-location data such as locations and IP addresses are never collected or saved from contact form submissions or website visitors, the contact form plug-in used on this website does not collect, log or store such information – nor do the forms use any kind of tracking cookies.
By submitting information through the contact forms on the website you agree by way of ticking the check-box underneath all contact forms marked GDPR (Data Processing) Consent that your name and email along with any other information submitted (the message text) is used for data processing purposes in order to process the inquiry and to communicate with you.
Email addresses submitted via the contact form will never be added to any newsletter, or used in any other way other than to respond to the query or to fulfil any order that might be agreed per email later.
This website does not collect names or emails for any marketing purposes, nor are email addresses and names shared, sold or distributed to third parties under any circumstances, nor does this website send email newsletters.
Once a contact form message has been received and dealt with, the data will be deleted.
In instances where a response is not required, the data will be deleted immediately.
PERSONAL INFORMATION COLLECTED
When you make a request to make a purchase through the Site or place an order in the webstore – certain information necessary to create an invoice and to fulfil the order is required, including your name, billing address, shipping address, email address (and a phone number for delivery purposes).
This information is referred to as “Order Information.”
This information is not used in any other way than is required to fulfil the order and to deliver the products ordered.
Spiritual Master Free Spirit™ does not share, distribute or sell any customer data to any third party, nor does it collect or use customer/contact form data for any purpose other than to fulfil orders, maintain customer service and respond to queries.
Customer details are confidential and are kept only to the degree it is necessary to fulfil the order.
HOW IS PERSONAL INFORMATION USED?
Spiritual Master Free Spirit™ will use the Order Information supplied to fulfil any orders placed through the Site or via subsequent email interactions (including arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, this Order Information is used to:
Communicate with you (about the progress of an order, or to confirm receipt of delivery, or to invoice for products ordered or to share important information regarding access to study materials.
This information is respected and not shared for any other purpose.
SHARING YOUR PERSONAL INFORMATION
Personal Information or Order Information is not shared with third parties under any circumstances, unless absolutely required by law.
Customer information is confidential and the security of information is taken very seriously.
Spiritual Master Free Spirit™ does not send unsolicited newsletters, nor uses personal or order information in any way other than is necessary to supply the products ordered to the customer or to maintain any contract with a Client that may be created by way of placing an order or agreeing a mentoring program of any kind.
Unnecessary data is deleted by default, including information from old contact form submissions.
Email addresses of customers (who have ordered a product) may be saved in order to provide important announcements and updates in the future with regard to discourse access or similar. If you do not wish to receive these updates (which are rare), you can request not to receive them and that request will be honoured.
If you are a EU resident, under the provisions of the recent GDPR regulations, you have the right to access personal information held about you and to ask that your personal information be corrected, updated, or deleted.
No charge is made for such a request – in GDPR terms – known as a Subject Access Request.
If you would like to exercise this right, please use the contact form.
If data is held about you, information about the data held will be shared with you, free of charge and within 30 days as per the EU GDPR 2018 Data Regulations.
Please note that it may be necessary to confirm your identity in order to ensure the safety of personal information and to ensure the data requester is who they say they are, for example a scan of a drivers licence or passport and/or a proof of address that matches the data on your government issued ID – such as a utility bill dated within the last 3 months.
Any such ID given to confirm your identity to facilitate a Data Disclosure Request / Subject Access Request will be immediately and permanently deleted after your identity is confirmed.
If data is not held about you (in many cases old customer data and contact form submissions are deleted by default anyway) that fact will be confirmed with you, within the 30 day time limit for responding to Data Requests.
Additionally, to comply with GDPR regulations, it is stated that if you are a EU resident note that Spiritual Master Free Spirit™ processes your information in order to fulfil contracts he might have with you (for example if you make an order through the Site) or if you make a contact form submission.
The same information processing also applies to non EU residents, namely in order to fulfil contracts or orders.
When you place an order through the Site, Spiritual Master Free Spirit™ will maintain your Personal and Order Information for the records and to assist in continuing to provide access to study material – unless and until you ask to delete this information.
Spiritual Master Free Spirit™ retains the minimum amount of data necessary to further ensure a strong level of customer/client confidentiality and to ensure the safety of personal data.
Note that for taxation purposes customer invoices may be kept on file for some time, in the unlikely event of any dispute, data and information may be kept for legal reasons if such justifications take precedence over the right of deletion.
Once data is deemed unnecessary to retain further, it will be deleted by default.
In the same vein repeat customers may be asked for their information again to fulfil a subsequent order.
RIGHT TO COMPLAIN
In the event of any GDPR related dispute, if the concerns are not remedied informally without escalation, the data subject has the unequivocal right to take the matters to the Data Protection Authorities.
PRIVACY QUESTIONS / DATA REQUESTS / CONTACT
For more information about the privacy practices or for clarification on how customer data is used, or to access your data under the provisions of the GDPR, please use the contact form.